Participant Satisfaction Survey Participant Satisfaction Survey How likely is it that you would recommend Positive Pathways Services to a friend or colleague? (1 being would not recommend and 5 being would highly recommend) * 12345 Overall, how satisfied or dissatisfied are you with Positive Pathways Services? * Very satisfiedSomewhat satisfiedNeither satisfied nor dissatisfiedSomewhat dissatisfiedVery dissatisfied How did you hear or find out about Positive Pathways Services? * Referred to by a Support CoordinatorRecommended by friend/colleagueNewspaper/magazine articleSocial MediaGoogle SearchEvent Which of the following services have you received or accessed in the past 12 months? * Assistance to access and maintain employmentDaily personal activitiesAssistance with life stage transitionTransport and TravelDaily task/shared livingInnovative community participationDevelopment of life skillsSupport coordinationSpecialist supported EmploymentGroup centre based activitiesAssistance with household tasksParticipation in the community How responsive have we been to your questions or concerns about our services? * Very responsiveSomewhat responsiveSomewhat unresponsiveNot responsive at all How long have you been receiving services from Positive Pathways Services? * Less than six monthsSix months to a year1 - 2 years3 or more years In the past 12 months, how frequently have you accessed or received services from Positive Pathways Services? * DailyWeeklyFortnightlyMonthlyEvery 3-6 MonthsEvery 6 months or more Are you satisfied with access to and understanding of relevant service and program information? * YesNoOther Are you satisfied with the support you receive to make your own choices and decisions? * YesNoOther Are you satisfied with the information provided to enable you to make informed decisions? * YesNoOther Are you satisfied with the quality of services you receive from Positive Pathways Services? * YesNoOther Would you say that your human and legal rights are upheld during our service planning and delivery? * YesNoOther Do you understand what to do if your rights are violated? * YesNo Are you satisfied with the support you are provided to exercise choice and control over your rights and responsibilities? * YesNo Do you feel confident that your private and confidential information is protected? * YesNo Are you confident in your understanding of reporting potential or actual risks and allegations of abuse and neglect and the expected timeframe for responses? * YesNo Are you satisfied with the information provided and the action taken in regard to the safety issues raised? * YesNoOther Are you satisfied with your ability to make complaints? * YesNo Have you found it easy to submit complaints and feedback? * YesNo Do you have any other comments, questions, or concerns? Would you like to give us a small testimony that we can put on our website without using your real name? Contact information Name : Email : Phone :